MK Electric & Design Inc.

Since its founding, MK Electric & Design Inc. has been a shining example of what consistent and quality electrical work should look like. But that didn’t mean the team was free of pain points. When Adam Kirkes was brought on as the purchasing administrator, he saw a lot of constraints at the company. The biggest of these constraints was handling material requests from the field. The old standard of sending written notes, texting, and playing phone tag for material requests was causing a large bottleneck. In addition, because each material could go by several different names, some back-and-forths were almost unavoidable for Adam to order the correct parts. These constant, simple misunderstandings or clarifications slowed the procurement process. At first, MK Electric & Design Inc. searched for materials management software and opted for what seemed like a less expensive solution when compared to Kojo. Adam and the leadership team liked that their material requests and materials management process were digitized. The problem they faced was getting the field team to adopt the software. The field team experience was clunky and disliked by the team. What was supposed to be a solution to expedite the material purchasing process quickly became a bottleneck in and of itself.