Our Commitment to Security
At Kojo, we take information security seriously. Below is a summary of the policies, protocols, and protections we have in place to safeguard the privacy and security of your account and its data.
Data Encryption & Protection
When you submit sensitive information via the website or our app, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way, as well as stored encrypted at rest.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure data center.
Secure Development Practices
As part of our standard development and release cycle, we continuously update our code base to address emerging security threats, follow secure coding practices, and conduct security assessments during the software development lifecycle. We provide comprehensive training on security best practices to all our employees upon onboarding and annually.
Cloud Security Excellence
We leverage Amazon Web Services (AWS) components to provide reliable and highly available systems in the cloud. Read more about AWS Cloud Security.
Customer isolation is ensured through a state-of-the-art multi-tenant architecture. Our isolation approach safeguards client environments within dedicated trust zones, preventing unintended co-mingling and unauthorized access.
SOC2 Compliance
Kojo’s commitment to security is validated by external certifications. Our successful completion of the SOC 2 audit attests to our adherence to information security practices. The independent CPA’s report and certification confirm that we have established and continue to follow strict information security policies and procedures. Access to the audit report is available for our customers and partners upon request.
Learn More
Whether you are a current Kojo customer or exploring Kojo as a solution for your business, please do not hesitate to reach out to support@usekojo.com with any questions you have about security and data protection at Kojo.